These Terms and Conditions (“Terms”) apply to your access to and use of the website lencirinternational.com (“Site”). The Site is operated by Lencir (“we”, “our”, or “us”), a wellness brand offering ready-to-drink collagen and prebiotic products.
By accessing or using our Site, creating an account, or placing an order, you agree to be legally bound by these Terms, together with our Privacy Policy and any other policies referenced on the Site. If you do not agree, you must stop using the Site immediately.
(a) By accessing and/or using the Site, you:
(b) If you are under 18 years old, you may only use the Site with the consent and supervision of a parent or legal guardian.
(c) You must not create an account or place orders if you are under 13 years of age.
(a) You may create an account to make purchases and manage orders.
(b) You must provide accurate and complete information.
(c) You are responsible for maintaining the confidentiality of your account details.
(d) We may suspend or terminate accounts that breach these Terms.
(a) Lencir products, including collagen and prebiotic drinks, are intended to support general wellness only.
(b) Our products are not intended to diagnose, treat, cure, or prevent any disease.
(c) Results may vary from person to person.
(d) You should consult a qualified healthcare professional before use if you:
(e) You consume our products at your own discretion and risk.
(a) We collect personal information to process orders and improve our services.
(b) Your information may be shared with trusted third parties (payment processors, couriers, etc.).
(c) By using the Site, you consent to our Privacy Policy.
(a) By placing an order, you make an offer to purchase products.
(b) We may accept or reject orders at our discretion.
(c) Once accepted, a binding agreement is formed.
(d) You are responsible for reviewing your order before confirming.
(e) Order confirmation will be sent via email.
(a) We aim to ensure all product descriptions are accurate.
(b) However, we do not guarantee that descriptions, images, or claims are error-free.
(c) Product benefits described are based on general wellness information and are not medical guarantees.
(a) All products are subject to availability.
(b) We may cancel orders due to:
(c) If cancelled, you will receive a refund, store credit, or replacement.
(a) Prices are listed in the currency shown at checkout.
(b) Delivery fees are calculated separately.
(c) Full payment must be received before dispatch.
(d) Fraudulent or unauthorized payments are prohibited.
(a) Promotional codes must be applied at checkout.
(b) Codes cannot be used after purchase.
(c) We reserve the right to modify or cancel promotions at any time.
(a) We ship to selected regions listed on the Site.
(b) Delivery times are estimates only.
(c) You must provide accurate shipping details.
(d) Risk passes to you upon delivery.
(e) Ownership transfers once full payment is received.
(a) Due to the nature of consumable products, we do not accept returns for change of mind.
(b) If your product is damaged, defective, or incorrect, please contact us within 48 hours of delivery.
(c) Approved claims may be eligible for replacement or refund.
Nothing in these Terms excludes your rights under applicable consumer protection laws.
(a) Our liability is limited to the amount paid for the product.
(b) We are not liable for indirect or consequential losses.
(c) We are not responsible for misuse of products or failure to follow usage guidelines.
(a) All content on the Site belongs to Lencir.
(b) You may not copy or use our content without permission.
You agree not to:
(a) We may suspend or terminate access if Terms are breached.
(b) You may stop using the Site at any time.
(c) We may update or discontinue the Site without notice.
(a) We encourage resolving disputes through discussion first.
(b) Unresolved disputes will follow the governing law below.
(a) These Terms form the full agreement between you and us.
(b) If any part is invalid, the rest remains enforceable.
(c) We may update these Terms at any time.
These Terms are governed by the laws of Indonesia. By using the Site, you submit to the jurisdiction of Indonesian courts.
If you have any questions, please contact us:
Website: lencirinternational.com
Email: hello@lencirinternational.com